About the role
Process/Functional level data collation and reporting to Internal and External clients.Preparation, submission and presentation of various reports for the processes on agreed service level metrics with client.Regular maintenance of functional MIS and prepare performance analysis.Analyzing data and deriving meaningful results for the use of management in decision-making.Ensure accurate, timely and efficient reporting of Weekly, Monthly and Quarterly reports.Ensure compliance to client and organizational policies and procedures in respect of reporting.Maintain and develop the processes to ensure optimum automation of reports.Liaison effectively with leadership team, proving to be an effective and dependable support mechanism.Should show sufficient flexibility and urgency to handle pressure in a cross-cultural environment. ;Good verbal and written communication skills.