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kapturecrm

Posted 1 Oct 2026

ABM Specialist

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Employment
Full time
Team
Marketing
Posted
1 Oct 2026

About the role

Who are we?Kapture CX is an AI-native customer experience platform helping enterprises turn their messiest service operations into seamless, intelligent experiences. We build cutting-edge AI (agentic automation, voice AI, real-time intelligence) for industries where complexity is the default: banking, financial services, retail, ecommerce and beyond.Headquartered in Bangalore with a growing presence in the US and Dubai, we serve 1,000+ enterprise clients across 18+ countries. We’ve raised $20M to date, we’re profitable, and we’re growing 100% year on year, a combination that’s rare at the intersection of AI and SaaS.Today we’re a 400+ strong team, and we’re looking for people who want to build AI that actually ships, scales and solves real problems.
What is this role all about?We are looking for an experienced ABM professional who can build and drive our Account-Based Marketing function from the ground up. You will own the end-to-end ABM strategy, identify high-value enterprise accounts and create highly personalized, multi-channel campaigns that translate into measurable pipeline and revenue growth.This is an exciting opportunity to take complete ownership of a growing function, with the potential to build and lead an ABM team as we scale.
Sounds interesting?Here’s a more detailed description of what you will do in this role:
  • Build the ABM strategy: Design and establish Kapture CX's ABM framework, including account segmentation, tiering, targeting and prioritization of high-value enterprise accounts in collaboration with Sales.
  • Drive revenue-focused campaigns: Plan and execute personalized, multi-channel campaigns across email, content, events, paid advertising and direct outreach to engage strategic enterprise accounts.
  • Leverage data and technology: Use tools such as Clay, and other ABM/intent platforms for account research, contact discovery, data enrichment and targeted outreach.
  • Own pipeline and performance: Take ownership of ABM-driven pipeline and revenue outcomes while tracking account engagement, pipeline influenced, deal velocity and conversion rates.
  • Build and scale the function: Establish ABM playbooks, processes and workflows while collaborating with Sales, Content, Design and Demand Generation teams. As the function grows, you will have the opportunity to build and lead a dedicated ABM team.
This is a Bangalore-based role. We work five days a week from the office, as we believe in-person interactions fuel innovation and agility.What does success look like in this role?You will successfully establish a scalable ABM function with a well-defined strategy and playbook, build strong engagement across strategic enterprise accounts and drive measurable pipeline and revenue contribution through targeted marketing initiatives.What would make you a good fit for this role?Here are the basic requirements:
  • You have 6–7 years of experience in B2B Marketing, with significant experience in Account-Based Marketing within B2B SaaS organizations.
  • You have experience building or scaling an ABM function from scratch, taking ownership of both strategy and execution.
  • You have successfully run ABM campaigns targeting large enterprise accounts with measurable business and revenue impact.
  • You understand enterprise sales cycles, demand generation and how marketing initiatives contribute to pipeline and revenue growth.
What are the most critical skills for this role?
  • You have strong expertise in account segmentation, account tiering, enterprise targeting and ABM strategy development.
  • You can design and execute highly personalized, multi-channel campaigns across email, content, events and paid media.
  • You are hands-on with account intelligence, data enrichment and outreach tools such as Clay and .
  • You have strong analytical and stakeholder management skills, with the ability to measure campaign performance and collaborate effectively with Sales and cross-functional teams.
You will have an advantage if you:
  • You have experience working with intent and ABM platforms such as 6sense, Demandbase or similar tools.
  • You have experience targeting enterprise customers across international markets, particularly the US and other global markets.
  • You have built ABM playbooks, workflows and scalable campaign processes in a growing SaaS organization.
  • You are excited about taking ownership of a function and eventually building and leading a high-performing ABM team.
Why should you be interested?Here's what you will gain from this role:
  • Ownership: Build and shape the ABM function from the ground up, with the freedom to define its strategy and direction.
  • Business impact: Work on strategic enterprise accounts and directly influence pipeline generation and revenue growth.
  • Cross-functional exposure: Collaborate closely with Sales, Marketing, Content, Design and senior business stakeholders.
  • Leadership opportunity: Start as an Individual Contributor and grow into a team leadership role as the ABM function scales.
  • Innovation: Experiment with cutting-edge AI, automation and marketing intelligence tools in a fast-growing AI-native SaaS environment.

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