About the role
About the Role:We are looking for a proactive and result-driven Academic Counsellor who will manage both walk-in (offline) and online student inquiries. The role involves counselling students and parents visiting the center, as well as handling leads via calls and other channels to drive admissions.
Key Responsibilities:• Counsel walk-in students and parents at the center regarding courses, programs, and career paths• Convert walk-in inquiries into admissions through effective counselling and relationship building• Handle online leads through calls, follow-ups, and cold calling• Guide prospective students and address their queries to drive conversions• Maintain regular follow-ups with leads to ensure closure• Update and manage lead data in CRM systems• Achieve daily/weekly/monthly admission targets• Coordinate with internal teams for smooth admission processes
Requirements:• Minimum 1 year of experience in student counselling/admissions or similar role• Strong communication and interpersonal skills• Experience in face-to-face counselling is highly preferred• Comfortable with cold calling and handling online leads• Target-oriented with a strong ability to convert leads• Knowledge of CRM tools is an added advantage
What We Offer:• Opportunity to work with a fast-growing EdTech organization• Performance-driven and supportive work environment• Competitive salary with incentives