About the role
We are looking for a motivated and result-oriented Academic Counsellor to guide prospective students in choosing suitable courses and upskilling programs. The ideal candidate should have excellent communication skills, a customer-focused approach, and an interest in education and sales.
Responsibilities:
- Connect with prospective students through calls, leads, and follow-ups.
- Understand students' educational backgrounds, career goals, and learning requirements.
- Explain course details, program benefits, fees, and enrollment procedures.
- Counsel students and convert qualified leads into enrollments.
- Maintain regular follow-ups with interested candidates.
- Achieve monthly enrollment and sales targets.
- Maintain accurate student and lead records in the CRM.
- Build positive relationships with prospective students and provide a smooth enrollment experience.
Requirements:
- Bachelor's degree in any discipline.
- 0-3 years of experience in academic counselling, inside sales, admissions, or customer-facing roles.
- Freshers with strong communication and convincing skills may apply.
- Excellent verbal communication and interpersonal skills.
- Comfortable with calling, follow-ups, and target-based work.
- Basic computer skills and familiarity with CRM tools are an advantage.