About the role
WHO WE AREWe’re Urja & Stretching Goats JV — a creative-first, digital-native, category-killing agency forged at the intersection of Urja’s business rigour and Stretching Goats’ brand-shaking boldness.We don’t do “safe.” We do “stand out.” Every brief is a chance to stir the market. And every client relationship? A long game of impact and imagination. WHO WE NEEDA senior lead who makes clients feel seen, teams feel safe, and creative ideas feel inevitable.You’ve mastered the craft of client management — now you’re ready to lead with influence, insight, and intent. You know how to turn complex business problems into sharp briefs, make strategy feel sexy, and guide creative work that gets results (and applause).You’re equally comfortable in the boardroom and the war room — defending ideas, calming chaos, and inspiring your team to think bigger. WHAT YOU’LL DO:
- Be the strategic anchor across key accounts — with a deep understanding of consumer behaviour, category dynamics, and brand ambition
- Own client relationships with maturity, empathy and commercial smarts
- Sell brave work by building trust and connecting creative to business results
- Lead and mentor Account Managers and Executives, helping them grow into leaders
- Spot growth opportunities, pitch new ideas, and keep the revenue flywheel spinning
- Be the glue between strategy, creative and execution — making sure great ideas don’t die on the conference call
- Build respect across departments — with your clarity, conviction and cool
YOU BRING:
- 7–9 years in client servicing at a creative, digital or brand agency
- A strategic mindset grounded in consumer insight and brand thinking
- A genuine passion for the creative product — you can see great ideas and sell them with soul
- Experience managing mid-to-large teams with energy, empathy and edge
- Excellent communication, presentation and persuasion skills
- Entrepreneurial ownership and the will to do what’s right for the brand, the business and the work