About the role

Account ExecutiveJob Summary:The Account Executive will be responsible for managing customer accounts and ensuring their success. This role will involve building strong relationships with clients, understanding their needs, and providing solutions to help them achieve their goals.Roles and Responsibilities:

Manage and nurture client accounts
Understand client needs and provide appropriate solutions
Ensure customer satisfaction and retention
Collaborate with internal teams to meet client objectives
Identify opportunities for account growth
Prepare reports on account performance

Qualifications:

Bachelor's degree in Business Administration or related field
3 years of experience in customer success or account management
Excellent communication and interpersonal skills
Strong problem-solving abilities
Ability to work in a fast-paced environment

Your responsibilities: • Conduct market research to identify selling possibilities and evaluate customer needs • Actively seek out new sales opportunities through cold calling, networking & social media• Maintain and develop good relationship with customers through personal contact or meetings • Prepare and deliver appropriate presentations on products and services • Create frequent reviews & reports with sales and financial data• Ensure the availability of licenses or stocks for sales and demonstrations• Display efficiency in gathering market and customer information to enable negotiations regarding variations in prices, delivery & customer specifications to their managers • Collaborate with team members; gather feedback from customers or prospects and share with internal team to achieve better results • Record sales & order information and report the same to the internal team • Keep a track of buying trends and provide accurate feedback to the team Skill sets/Experience we require:• 3-5 years proven work experience as a Sales Executive • Good verbal and written communication & presentation skills with strong business related knowledge • Thorough understanding of marketing & negotiating techniques• Self-motivated with a result driven approach • Good knowledge and experience working on MS Office • Hands-on experience working on a CRM software is an added advantage

Account Executive

About the role

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