About the role
Role OverviewThe US IT Account Manager / BDM is responsible for growing the client portfolio in the North American market. This role focuses on hunting new logos, expanding existing accounts, pitching IT staffing and project-based solutions, and working closely with offshore/onsite recruitment and delivery teams to ensure high fulfillment rates.
Key ResponsibilitiesBusiness Development & Hunting:
Account Management & Growth:o Act as the primary point of contact for active US clients, managing relationship health, service reviews, and contract renewals.o Identify upselling and cross-selling opportunities for staff augmentation, managed services (MSP), and Statement of Work (SOW) projects.
Lifecycle & Commercial Execution:o Handle end-to-end sales cycles—from initial pitch and RFP/RFI response to rate card negotiation, SOW drafting, and MSA (Master Services Agreement) closure.o Navigate US hiring and engagement models including W2, C2C (Corporation-to-Corporation), and 1099.
Delivery Coordination:o Partner with recruitment leads and delivery managers to align on technical requirements, target margins, and submission turn-around times.o Ensure compliance with Vendor Management System (VMS) and Applicant Tracking System (ATS) workflows (e.g., Bullhorn, JobDiva, Ceipal).________________________________________Required Qualifications & SkillsExperience:o 8 to 10 years of dedicated experience in US IT Staffing, IT Services sales, or BDM roles who has majorly handled State Clients.
Technical & Domain Knowledge:o Strong grasp of US IT staffing metrics, bill/pay rates, margins, and contractual terms.o Familiarity with ATS and VMS portals (e.g., JobDiva, Bullhorn, Fieldglass, Beeline).
Core Competencies:o Strong "hunter" mindset with a proven track record of meeting or exceeding revenue/margin targets.o Exceptional communication, cross-cultural presentation, and negotiation skills.