About the role
- Processing of all kinds of invoices received from the client.
- Month-end responsibilities include ensuring that all invoices are processed by month-end.
- Discrepancy Handling -Research & resolve outstanding RNI balances over 60 days old.
- Query Handling - Provide excellent customer service by responding to email requests within 24 Hrs.
- Recognize and escalate urgent/sensitive issues to Manager.
- Perform Vendor Reconciliations
- Completed additional tasks as assigned.
- Ensure SLA target is achieved.