About the role
Accounts Receivable Analyst –
Collections Summary Handles complex invoicing and payment applications situations, resolves discrepancies, and supports month-end close activities while mentoring junior associates. Key Responsibilities • Demonstrated mastery of Collections • Proficiency in E2E (email to email) and V2V (voice to voice) collection. • Handle complex invoicing situations and resolve payment discrepancies. • Support month-end close activities and reporting as required. • Mentor junior associates in AR and collections processes. • Coordinate with internal teams for issue resolution. • Escalates effectively and drives issues to close. Required Skills • Advanced ERP knowledge. • Strong problem-solving and escalation management. • Excellent communication and organizational skills. KPIs • Resolution time for discrepancies. • Month-end close accuracy. • Improved collection efficiency. Experience Level & Years Intermediate | 2–4 years Education Requirements Bachelor's in Commerce/Finance