About the role
- Manage end-to-end accounts receivable (AR) process for assigned customers.
- Ensure timely collection of outstanding invoices by regular follow-ups and customer visits.
- Build and maintain strong relationships with customers to resolve billing and payment issues.
- Monitor and track customer accounts to identify overdue payments and escalate as needed.
- Reconcile customer accounts and resolve disputes in coordination with internal teams (Sales, Dispatch, Commercial).
- Record and update collection status in SAP and maintain accurate AR reports.
- Prepare weekly/monthly AR dashboards and collection status in MS Excel for management review.
- Support month-end closing activities related to AR.
- Ensure compliance with company policies and statutory requirements in AR & collection activities.
- candidate should be
- Only CA Inter preferred
- 8–12 years of relevant experience in Accounts Receivable & Collections, preferably in a manufacturing industry.
- Hands-on experience with SAP (FI/SD module) is mandatory.
- Strong MS Excel skills (VLOOKUP, Pivot Tables, MIS reporting).
- Excellent communication, negotiation, and interpersonal skills.
- High level of ownership, self-motivation, and result orientation.
- Customer relationship management
- Problem-solving & negotiation skills
- Attention to detail and accuracy
- Ability to work independently under pressure
- Professional conduct and integrity