About the role
We are looking for a proactive and organized Office Administrator to support the day-to-day administrative and operational activities of the organization. The ideal candidate will have excellent communication, coordination, and documentation skills, along with the ability to manage office operations efficiently. This role requires a detail-oriented individual who can support management, coordinate with clients, and ensure smooth office functioning.
- Manage day-to-day office administration and ensure smooth office operations.
- Maintain and organize office records, documents, and administrative files.
- Assist the operations and management team with daily administrative tasks.
- Handle incoming emails, phone calls, and client inquiries professionally.
- Coordinate with clients regarding appointments, follow-ups, and service requests.
- Support the sales team by conducting client follow-up calls and maintaining customer records.
- Prepare reports, documents, and correspondence as required.
- Ensure proper documentation and record management for office activities.
- Coordinate with internal teams to facilitate efficient workflow and communication.
- Perform general administrative duties and provide overall office support.
- Bachelor's degree in Business Administration, Commerce, or any related field.
- 1–2 years of experience in Office Administration, Administration Support, or a similar role.
- Strong knowledge of office administration and documentation practices.
- Excellent verbal and written communication skills.
- Experience handling emails, phone calls, and client coordination.
- Good organizational, multitasking, and time management abilities.
- Basic knowledge of MS Office (Word, Excel, PowerPoint, Outlook).
- Strong interpersonal skills with a customer-focused approach.
- Ability to maintain confidentiality and work efficiently in a fast-paced environment.