About the role
The Admission Counsellor will play a fundamental role in achieving customer acquisition goals and revenue growth objectives. The candidate will be responsible for guiding prospective students through the admission process, understanding their educational needs, and recommending suitable programs.
Responsibilities:
- Source new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
- Responsible for student admissions and achieving assigned sales targets.
- Understand customer needs and recommend suitable programs.
- Close sales and achieve quarterly revenue quotas.
- Counsel and interact with students and parents regarding program options.
- Support students one-on-one with course selection, application process, and meeting deadlines.
- Assist students in obtaining necessary documentation required for the application process.
- Provide students and parents with information regarding admission requirements, enrollment processes, and procedures.
- Coordinate efficient handling of applications and communication with parents of student applicants.
Requirements:
- Ability to empathise with students and parents and build strong relationships through conversations.
- Strong inclination to work in a target-driven sales environment.
- Proven expertise in converting leads into sales.
- Experience working with CRM systems.
- Fluency in English and Hindi is mandatory.
- Strong listening, communication, and presentation skills.