About the role
Role OverviewThe Admission Counsellor will be responsible for handling student inquiries, counselling students and parents about career options in design, and driving enrollments for Creative Edge programs. The role requires strong interpersonal skills, sales orientation, and the ability to understand student aspirations.
Key Responsibilities1. Student CounsellingCounsel students and parents about design career opportunities and entrance exams such as UCEED, NID, NIFT, NATA, and CEED.Provide detailed information about Creative Edge courses, pedagogy, results, and faculty.Understand student requirements and recommend appropriate programs.2. Lead ManagementHandle incoming leads generated through digital campaigns, walk-ins, school seminars, and events.Maintain systematic follow-ups with prospective students through calls, WhatsApp, emails, and meetings.Convert inquiries into admissions through effective counselling.3. Admission ProcessGuide students and parents through the complete admission process including course selection, fee structure, and payment plans.Ensure proper documentation and completion of admission formalities.Coordinate with the operations and academic team for smooth onboarding of students.4. Relationship ManagementBuild strong relationships with prospective students and parents.Maintain engagement with leads until conversion.Address queries related to courses, schedules, exams, and career opportunities.5. Data & CRM ManagementMaintain accurate records of leads and counselling interactions in the CRM system.Track lead progress, follow-up schedules, and conversion status.Generate reports related to inquiries, conversions, and revenue targets.6. Walk-in CounsellingManage walk-in students at the Andheri West center.Conduct centre tours and provide information about facilities and programs.Support centre events like portfolio reviews, open houses, and counselling sessions.7. Sales TargetsAchieve monthly and quarterly admission targets.Contribute to overall center revenue goals.Continuously work on improving conversion ratios.
Key Skills & CompetenciesStrong communication and persuasion skillsAbility to build rapport with students and parentsBasic understanding of design entrance exams and creative career paths (training will be provided)Sales and target orientationStrong follow-up and relationship management skillsComfort with CRM tools and lead management systemsAbility to work in a fast-paced EdTech environment
Educational QualificationsBachelor’s degree in any disciplineDegrees in Design, Marketing, Psychology, or Education are an advantage
Preferred Experience1–4 years of experience in:Admission counsellingAcademic counsellingEdTech salesEducation consultingExperience with design education institutes or coaching centers will be an added advantage.
CompensationCompetitive fixed salary + performance-based incentives.Opportunity to grow within Toprankers’ expanding education ecosystem.