About the role
Key Responsibilities:
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Follow up on overdue accounts through calls and visits.
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Negotiate payment plans with customers.
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Maintain accurate records of collections and update the database regularly.
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Collaborate with internal departments to resolve customer queries and disputes
Qualifications:
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Typically 0–2 years of experience in collections or customer service.
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Strong communication and negotiation skills.
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Ability to work under pressure and meet targets