About the role
An experienced AI/Automation Engineer to design and implement agentic AI-based automation solutions across Datacenter Services (VMware, Wintel, Linux, Database), End User Computing, and Network Services. The candidate will leverage AI/ML technologies to optimize operations, reduce manual effort, and enhance service delivery for a healthcare client environment.
Responsibilities:
- Assist with the data platform blueprint and design, encompassing the relevant data platform components.
- Collaborate with the integration architects and data architects to ensure cohesive integration between systems and data models.
- Develop and deploy AI-driven automation workflows for data center and network operations.
- Integrate automation with existing platforms (VMware, Windows/Linux servers, databases, SD-WAN, etc. ).
- Implement predictive analytics for capacity planning, incident prevention, and performance optimization.
- Collaborate with tower leads to identify automation opportunities and deliver solutions.
- Build and maintain scripts, bots, and AI agents for routine tasks and self-healing systems.
- Ensure compliance with healthcare industry standards and security protocols.
Requirements:
- Bachelor's or master's in computer science/technology/engineering, IT, or a related field.
- Certifications in AI/ML, VMware, or cloud platforms (AWS/Azure/GCP).
- Exposure to observability platforms and predictive monitoring.
- The candidate should have a minimum of 5 years of experience in AI agents and workflow integration.
- This position is based at our Gurugram office.
- A 15-year full-time education is required.
- 15 years of full-time education
Core Technical Skills:
- Strong programming skills in Python, PowerShell, or Java.
- Experience with AI/ML frameworks (TensorFlow, PyTorch, Scikit-learn).
- Knowledge of agentic AI concepts and orchestration tools.
- Familiarity with RPA tools (UiPath, Automation Anywhere) and ITSM platforms (ServiceNow).
Infrastructure Expertise:
- VMware virtualization, Windows/Linux administration.
- Database management (SQL, Oracle, MySQL).
- Networking fundamentals (SD-WAN, Cisco, Juniper).
Automation Tools:
- Ansible, Terraform, or similar IaC tools.
- API integration and scripting for automation.
Other Skills:
- Strong analytical and problem-solving abilities.
- Experience in healthcare IT compliance is a plus.