About the role
Responsibilities:
- Working with Python, Java, Golang, Node, JavaScript, and TypeScript.
- Build and deploy voice AI for automating patient activation and outbound calls to insurances, vendor.
- Bring together voice, workflow, and copilot agents into a unified AI Nurse experience.
- Set up the evaluation infrastructure that measures agent quality across every interaction.
Requirements:
- Built AI agents or LLM-powered systems from scratch and shipped them to production - not just demos, but systems handling real interactions with real users at scale.
- You have hands-on experience building evaluation pipelines for AI systems, designing metrics, and capturing signals from production usage.
- You've monitored and debugged AI systems in production.