About the role
We are seeking a dynamic professional for the Amex Insurance Sales position within the IT Services sector. This role is pivotal in driving revenue growth by effectively managing customer interactions and converting leads into viable insurance policies. The ideal candidate will leverage strong communication skills and a customer-centric approach to achieve sales targets while providing exceptional service in a voice process environment.
Responsibilities
- Engage with potential clients via voice channels to present insurance products and address inquiries.
- Convert incoming leads into confirmed sales by understanding client needs and offering suitable coverage options.
- Consistently meet and exceed monthly and quarterly sales targets and performance metrics.
- Utilize active listening techniques to identify customer requirements and tailor solutions accordingly.
- Maintain accurate records of interactions and sales activities using basic computer applications.
- Deliver high-quality customer service to ensure client satisfaction and retention.
RequirementsRequirements:
- Proven experience in sales, specifically within the insurance domain or a similar high-volume voice process.
- Strong proficiency in customer service and lead conversion strategies.
- Demonstrated ability to achieve and maintain high performance against set targets.
- Excellent verbal communication skills with a clear and professional speaking style.
- Solid foundational knowledge of computer operations and data entry.
- Capability to work effectively in a sales voice process environment.