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eClerx

Posted 15 Oct 2026

Analyst - BFSI - 85501

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Team
eClerx Services Ltd
Posted
15 Oct 2026

About the role

The Analyst will be responsible for managing the end-to-end onboarding process, ensuring a seamless experience for new joiners. This role involves coordinating with stakeholders, maintaining compliance, and continuously improving the onboarding process.

Key Responsibilities:

  • Onboarding Management:Develop, coordinate, and facilitate the onboarding process for new hires, ensuring a smooth transition for new hires.
  • Training Delivery: Deliver onboarding training modules, including company policies, culture, role-specific tools, and systems. Adapt content as needed for different departments or roles.
  • Stakeholder Coordination: Collaborate with HR, IT, Admin, and hiring manager to ensure timely completion of onboarding tasks and customize onboarding materials accordingly.
  • New Hire Support: Act as the primary contact for new joiners, addressing their queries and concerns.
  • Compliance & Documentation: Ensure that all necessary compliance training is completed during onboarding, including legal and regulatory requirements.
  • Process Improvement: Identify gaps in the onboarding process and suggest improvements for efficiency.
  • Reporting & Data Management: Maintain accurate records of onboarding activities and track progress using Excel and other tools, including training completion, and feedback.
  • Continuous Improvement: Gather feedback from new hires and stakeholders to continuously improve the onboarding experience, identifying areas for enhancement or modification

Required Skills:

  • Strong knowledge of onboarding processes (documentation, compliance, and background verification).
  • Proficiency in Excel (VLOOKUP, Pivot Tables) for tracking and reporting.
  • Effective stakeholder management and communication skills.
  • Strong problem-solving abilities to handle onboarding challenges.
  • Comfortable with presenting and facilitating training sessions (both in-person and virtually).
  • High attention to detail and ability to manage multiple priorities effectively.
  • Familiarity with learning management systems (LMS) and HR tools.

Preferred Qualities:

  • Enthusiastic and engaging with new hires, proactive and solution-oriented mindset, with ability to adapt changes.
  • Strong interpersonal and communication skills with positive attitude. 
  • Ability to work independently while collaborating with multiple teams.

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