About the role
Introduction Welcome to Gallagher in India — where expertise, technology, and purpose come together. Since 2006, Gallagher in India has supported global teams by delivering quality, service, and speed through deep expertise, smart technology, and specialized knowledge services. More than just an operations center, it’s a place where careers grow through collaboration, continuous learning, and purposeful work. We drive efficiency, compliance, and innovation so our teams can focus on serving clients. If you enjoy solving problems and working with purpose, Gallagher is the place where you can grow and feel a sense of belonging. Overview Gallagher Center of Excellence is seeking to hire a Junior Content Management for the GCOE Business Enablement vertical. As the Junior Content Management for the GCOE Business Enablement vertical, you will be responsible for supporting web publishing strategy and administration for our external and internal digital channels utilizing our content management systems (CMS). You will be managing content updates and ensuring the smooth and efficient transition & delivery of various shared services functions to internal stakeholders. Your role will involve driving content accuracy and consistency. Additionally, you will be responsible for fostering a culture of collaboration, continuous improvement, and customer focus within the shared services team. You will be interacting with the team who are present in Rolling Meadows, Chicago, and other global locations. Exposure to basic HTML/CSS and SEO is a definite plus. How you'll make an impact 1. Assist in executing web publishing strategy and administration for external and internal digital channels utilizing the company’s CMS. 2. Support product teams with content strategy and user experience. 3. Manage and publish content across multiple corporate websites ensuring consistent, relevant, and timely execution. 4. Assist in the creation and maintenance of content authoring templates. 5. Partner with marketing content owners to prepare content plans and update content on websites. 6. Recommend modifications and test new features to improve the CMS. 7. Identifies and resolves issues effectively. Demonstrates a pragmatic approach to finding solutions. 8. Understands and addresses customer needs. Strives to improve the user experience for content administrators and users. 9. Works well within a team environment. Actively participates in team discussions and projects. 10. Work on content migration projects, site planning, creation, and ongoing site updates and enhancements. About you EDUCATION AND EXPERIENCE (Compensation will fill in with the appropriate degree/education from career level guides. Please list any preferred information): Minimum Required Degree: Bachelor's degree in computer science, information architecture, marketing/communications, or related fields. Preferred Degree: Bachelor's degree in computer science, information architecture, marketing/communications, or related fields. Certificate(s)/Special Training: Basic HTML/CSS and SEO training. Experience ( Career Level Guide) • 2 -6 years of digital content management or related experience. KNOWLEDGE, SKILLS AND ABILITY: • Strong understanding of CMS best practices, governance, and content lifecycle. • Manage and update content on SharePoint Online/2016/2019 sites and Sitecore CMS. • Create, structure, and maintain digital assets, pages, and document libraries. • Ensure content is compliant with brand guidelines, accessibility standards, and metadata policies. • Collaborate with business units, designers, and developers for content planning and optimization. • Support content publishing workflows and manage approvals across both platforms. • Train content owners and end-users on SharePoint and Sitecore usage and governance. Additional Information At Gallagher, we believe supporting our colleagues goes far beyond the role itself. For more information, visit our Benefits page. Competitive compensation Comprehensive benefits programs designed to support your well-being Career development opportunities and ongoing learning A collaborative, people-first culture with accessible leadership The opportunity to do meaningful work with global reach and local impact At Gallagher, we are dedicated to building an inclusive and authentic workplace. If your past experience doesn’t align perfectly, we encourage you to join our Talent Community to stay connected to additional career opportunities. At times, we will consider transferable skills from previous roles. Gallagher is an affirmative action/equal opportunity employer (Minorities/Females/Veterans/Disabled)