About the role
The Entrata Compliance Analyst will report to the Systems & Training Team with oversight from the Director of Systems and Training in our Houston, TX office. This individual will assist with operational tasks associated with maintenance and facilities at both the site and corporate level. This will involve tracking and analytics under time sensitive deadlines.
General Duties·Coordinate with Director of Systems and Training and Property Management Specialists to confirm projects, deadlines and priorities.
·Conduct daily activity in Entrata using the Dashboard
·Audit and track property specific activity for compliance, including guest access, amenity reservations, Realtor/Locator tracking, and Making Life Easy services
·Update pricing and specials in Entrata as needed, including updating website advertisements
·Generate renewal letters weekly and distribute using the Asset Management workflow
·Review and monitor delinquency and collections for both Residential and Retail tenants
·File evictions as needed monthly using 3rd party vendor
·Review monthly pre-billing report from Entrata Resident Utility for accuracy and provide feedback to Financial Services and Property Management Teams prior to monthly invoice generation
·Complete Financial Move Outs weekly using the Turnover Cost Spreadsheet and completed Inspections in Entrata
·Review, audit, and track rentable items in Entrata using the Add Ons and Scheduled Charges reports
·Conduct daily audits of Lease Contracts, Addendums, and Notice to Vacate documents, sending any additional required documents from the Resident Profile as needed
·Conduct daily work order audits to charge for maintenance services
·Generate weekly and monthly property scorecards to provide an overview of property operations using specific reporting packets and distribute to applicable persons
·Generate and package Monday Morning reporting packets for properties and input file for Asset Management
·Review and submit reporting obligations for monthly property preclose based on Accounting deadlines. Communicate corrections needed to Property Management Team when applicable.
·Review monthly Retail tenant activity. Send communication via Entrata when applicable to increases, delinquency, or other necessary information occurs.
·Other tasks assigned as needed
Required Skills and Abilities·Ability to complete work according to deadlines.
·Attention to detail, specifically spelling and grammar.
·Knowledge of Entrata or similar property management software preferred.
·Strong written communication skills, specifically spelling and grammar.
·Ability to work independently with little to no supervision and remain motivated to meet deadlines.
·Able to develop realistic action plans while being sensitive to time constraints and resource availability.
·Able to juggle different work activities at once and shift attention from one task to another.
·Able to focus on results and desired outcomes and how best to achieve them in order to get the job done.
Software SkillsIntermediate: Microsoft Office Suite including Word, Excel, Planner, Teams, and others as needed.
EducationBachelors Degree preferred