About the role
Job Summary: To be responsible for supporting all middle/back office operational activities in Mumbai office for listed derivatives & Cash Equity products
Main Responsibilities:
• Operational Excellence:
o Sound understanding of Indian capital market, Clearing House, Custody, Depository & SEBI regulatory framework.
o Role entails KYC/KRA, responding to client’s process related queries, trade processing, contracting, sending STP to custodians, bank reconciliations, and any other related activities for Cash Equity & Derivative markets.
o Perform operational activities. Perform EOD related activities & proactively escalate if any issues encountered. Ensure strict adherence to internal and external process guidelines.
o Would also be required to liaise with Exchange for debit notes, circulars, etc. work with custody, settlement, Client fund management, regulatory reporting etc.
o Work closely with Compliance to ensure legal, regulatory and audit requirements are complied with.
o Manage monthly MIS and other reports from time to time.
o Interfaces with regional team on all operations related matters
o Need to take corrective actions, when necessary, take ownership of issues in hand to see through till closure.
• Client and Relational Excellence:
o Maintain and establish good relationship with Business line (MARK), Regional Management, Clients, Vendors. Collaborate to deliver noticeable result.
o Manage escalations with a sense of client centricity & commitment. Demonstrate responsibility, trustworthy & agility.
o Participate in projects, NPC’s & new client onboarding initiatives
• People and Culture:
o Participate in team meetings/White board. Instill team work culture towards achieving goals at a team level. Demonstrate SG core values: Team Spirit, Innovation, Responsibility & commitment with client centric approach as a core element.
• Digital Innovation:
o Think innovatively on the BAU area assigned to come up with process improvement ideas.
o Help team manager in various efficiency initiatives.