About the role
Job Summary:
Individual performing this role should have accountabilities for Shipping & Logistics Operations, Customer Service, Management Reporting’s, Vendor Management, Contract Management, Inventory Management, etc. The role would involve interactions with the external vendors & internal stakeholders.
Job Description:
- Involve in Purchase, Sales & Shipping and logistics operations.
- Support & Co-ordinate with Clients, Customers and technical team on various business-related activities, mandatory Trainings and escalate whenever needed, ensuring compliance.
- Perform benchmarking, identification, approvals, onboarding, auditing, ongoing operations assist with organizing management, operational and ad hoc meetings.
- Service Level Agreement (SLA) performance: continuously measure, manage, and improve supplier actual performance against negotiated SLA. Continuous tracking, KPI reporting, via dashboards.
- On-time delivery: Measure, report, and action to improve service and delivery performance.
- Support supply chain management operation.
Profile Description:
- 2 - 5 years of relevant experience in Purchase & Sales Order management Operations, Shipping & logistics Operations, in Food, Agri or FMCG business is an added-on advantage.
- Good exposure in Import & Export documentation
- Experience handling multiple stakeholders.
- Must have work experience in SAP MM / SD module.
- Ability to be flexible with job duties and scope of work and Shifts.
- Proficiency with MS Office; especially in MS Excel
- Strong oral and written communication and interpersonal skills.