About the role
Position:
Location:
Senior Consultant Analytics
Bangalore
Our company
At Adobe, we're changing the world. How? We give people the tools to bring their ideas to life and
create content that makes life more fun and work more meaningful. We give businesses and
organizations the power to truly engage their customers. We're the ones behind the gorgeously
designed content that streams across your laptop, TV, phone, and tablet every day-and we're the
ones who harness the massive power of big data to help companies move from data to insight and
insight to action by delivering content that people crave most.
We're a company that understands that product innovation comes from people innovation, and
that's why we invest in cultivating leaders throughout the organization. If you're passionate about
leading from where you sit, join us.
The challenge
The Adobe Analytics Technical Consultant position is a client-facing role requiring both technical and
business/marketing knowledge and skills. Adobe Analytics Technical Consultants work to gather and
understand their client's unique business requirements and develop and build customized solutions
to meet their client's analytic and reporting needs with the Adobe Analytics platform. In addition,
consultants help each client implement web analytic tracking code throughout their websites and
applications, perform quality checks to ensure that the implementation work has been completed
successfully, and diagnose and solve technical issues when they arise. While not a programming
position, it is a very technical job with constant customer interaction.
What you'll do
• Gain an in-depth knowledge of a client's website architecture, online business model, and online
marketing strategy
• Gather, document and help form/guide client business requirements, key performance
indicators and other functional and/or technical requirements
• Design customized solutions and technical tag implementation strategies
• Generate customized web analytic collection code and assist with itsimplementation and
deployment
• Support client's developers and third partiesthroughout the implementation process
• Validate and debug implementation and follow through on issues until resolved
• Light manipulation of JavaScript as needed to customize web analytic solutions
• Advise key stakeholders and drive client success based on clients most important business
drivers
• Interact frequently with clients via phone, email, and/or in-person-including interaction with
marketers, analysts, web developers, and C-level executives
• Communicate confidently and proactively with customers throughout the project life cycle
• Manage multiple client engagements simultaneously
• Manage customer expectations appropriately and keep projects on schedule and within scope
• Become an expert in the use of Adobe products and the methods by which they can be used to
effectively optimize online businesses
• Work to educate clients on the best practices in relation to their specific industry and key business
requirements
• Keep accurate daily records of client billable time
• Technical writing and PowerPoint presentation creation
Additional Responsibilities:
• Act as a Development lead point of contact with Digital MarketingConsultants
• Work with Digital Marketing Consultants to make recommendations in regards to Digital
Marketing Suite technical implementations
• Build technical/businessrelationships with Adobe Consultants maintaining the highest level of
professionalism.
• Work and collaborate with Adobe internal teams and client partner relationships.
• Support additional team members by mentoring and teaching
• Work closely with theQuality Assurance team to ensure professional delivery of technical
implementations
• Experience presenting in front of groups
What you need to succeed
Must have-
• 5+ yrs. of overall experience working in web analytics or a related field
• Bachelor's/Master's degree in Computer Science with equivalent work experience
• Solid understanding of online marketing, tools and technology
• Strong understanding of HTML and web protocols
• Strong-to-advanced JavaScript skills
• Passion for the internet domain and use of technology to solve business problems
• Solid understanding of general business models, concepts andstrategies
• Must be self-motivated, responsive, professional anddedicated to customer success
• Possess an innovative, problem-solving, and solutions-orientedmindset
• Exceptional organizational,presentation, and communication skills- both verbal and written
• Demonstrated ability to learn quickly, be a team player, and manage change effectively
• Extensive knowledge of Microsoft Office
• Special consideration givenfor:
• Previous experience working with Adobe Adobe Analytics or similar tools
• Website optimization consulting experience
• Web development experience
• Extensive Flash, ActionScript, or Flex experience
• ERP, Saas, or other software implementation experience
• Deep vertical industry experience (e.g., Retail, media, financial services, high tech, etc.)
• Expertise with mobile or social media analytics