About the role
L2 positions: L2 criteria is strong communication, strong individual who can stay on his/her toes through the day, analyze, debug and resolve issues, escalate to L3, raise incident, manage impact, communicate with users/stakeholders, escalate to management on both support and development side, raise problem tickets and work with Development teams to drive down issues and work on transformations. Code debugging is very small part of what we do, but people need to know technical concepts well and be able to explain clearly.
Below mentioned L2/ L3 positions: For new roles people need to go through L2 coderpad (mostly debugging) and interviews with AppDev, but these role also need to follow all of the above L2 hiring criteria in addition to extra coderpad test.
- RR 192283:
- Level L2, L3 Application Support experience preferably in 4-10 years range
- Tech Skills – Unix/ Linux, Any object oriented programming exp (Java, C++, Python, etc) with good database understanding
· Good at coding, debugging & communication Skills
· Good communication skills
RR 192095:
· Level L2, L3 Application Support experience preferably in 4-10 years range
· Tech Skills – Unix/ Linux, JAVA programming exp
· Good at coding, debugging & communication Skills
· Kafka/ legacy Rabit MQ – knowledge would be PLUS
· Good communication skills