About the role
Role Overview:
The Apprentice – Retail Operations will undergo on-the-job training under the National Apprenticeship Promotion Scheme (NAPS) program. The role is designed to provide hands-on exposure to retail store operations, customer service, merchandising, and sales support while developing professional skills in a fast-paced retail environment.
KeyDeliverables(Essentialfunctions&ResponsibilitiesoftheJob):
·Assist customers on the shop floor by understanding their requirements and providing suitable product recommendations and always ensure a positive and engaging customer experience.
·Support day-to-day store operations including stock replenishment, product display, and maintaining store standards.
·Assist in receiving, tagging, and arranging merchandise.
·Ensure the store floor is clean, organized, and visually appealing
·Assist the sales team in achieving store sales targets.
·Help in stock counts, stock transfers, and maintaining inventory accuracy
·Ensureminimizationofcostsbycontrollingwastage,handlingmerchandiseproperly
·Toavoidshrinkageinthestore
·Ensurevisualmerchandisingstandardsareadheredtoandstandardsaremaintained
Handleresponsibility ofcashieringasandwhenneeded.Followcompanyprocesses andguidelinesforstore operatingprocedure.