About the role
Roles & Responsibilities
- Manage Accounts Receivable for US healthcare providers (physicians/hospitals).
- Handle denials, rejections, and LOA issues; correct and resubmit claims.
- Follow up with insurance companies via calls and document actions.
- Track outstanding balances and ensure timely collections.
- Maintain accurate billing notes, production logs, and status reports.
- Meet daily/monthly collection and productivity targets.
- Ensure quality standards and compliance with company policies.
- Identify issues and escalate to the supervisor when needed.
- Perform timely follow-ups on pending claims.
- Adhere to client requirements and project specifications.