About the role
Group Company: AU Small Finance Bank Limited
Designation: Area Manager MBL
Office Location:
Position description: #*Position description*#
Primary Responsibilities: #*Primary Responsibilities*#
Additional Responsibilities: #*Additional Responsibilities*#
Reporting Team
- Reporting Designation: #*Reporting Designation*#
- Reporting Department: #*Reporting Department*#
Educational qualifications preferred
#*Education and Experience*#
- Category: #*Category*#
- Field specialization: #*Field specialization*#
- Degree: #*Degree*#
- Academic score: #*Academic score*#
- Institution tier: #*Institution tier*#
Required Certification/s: #*Required Certification/s*#
Required Training/s: #*Required Training/s*#
Required work experience
- Industry: #*Industry*#
- Role: #*Role*#
- Years of experience: #*Years of experience*#
- Develop and execute strategic sales plans to achieve area targets for micro banking lending products.
- Lead, mentor, and manage a team of sales officers and relationship managers to maximize productivity and performance.
- Monitor and analyze market trends, competitor activities, and customer needs to identify new business opportunities.
- Ensure strict adherence to regulatory guidelines and internal policies in all lending operations within the area.
- Build and maintain strong relationships with key clients, local businesses, and community leaders to enhance brand presence and customer loyalty.
- Coordinate with credit and risk teams to ensure timely and accurate loan disbursement and recovery processes.
- Prepare and present detailed reports on sales performance, market feedback, and operational challenges to senior management.
- Implement training programs to enhance the skills and knowledge of the sales team on product offerings and compliance requirements.
- Collaborate with marketing and product development teams to tailor financial products that meet the specific needs of the regional market.
- Drive initiatives to improve customer service quality and resolve escalated client issues promptly and effectively.
- Microfinance Sales Strategy
- Team Leadership and Development
- Financial Product Knowledge
- Regulatory Compliance
- Client Relationship Management
- Market Analysis and Competitive Intelligence
- Credit and Risk Assessment
- Performance Reporting
- Training and Development
- Stakeholder Engagement
- Bachelor’s degree in Business Administration, Finance, or a related field; MBA or equivalent postgraduate qualification preferred.
- Minimum of 5-7 years of experience in sales management within the financial services sector, with a focus on microfinance or small business lending.
Key Performance Indicators: #*Key Performance Indicators*#
Required Competencies: #*Required Competencies*#
Required Knowledge: #*Required Knowledge*#
Required Skills: #*Required Skills*#
Required abilities
- Physical: #*Physical*#
- Other: #*Other*#
Work Environment Details: #*Work Environment Details*#
Specific requirements
- Travel: #*Travel*#
- Vehicle: #*Vehicle*#
- Work Permit: #*Work Permit*#
Other details
- Pay Rate: #*Pay Rate*#
- Contract Types: #*Contract Types*#
- Time Constraints: #*Time Constraints*#
- Compliance Related: #*Compliance Related*#
- Union Affiliation: #*Union Affiliation*#