About the role
Key ResponsibilitiesClient Relationship Management
- Foster and strengthen long-term relationships with key clients, dealers, and partners to drive repeat business.
- Serve as the primary point of contact for high-value clients, ensuring their requirements are met effectively.
- Develop and nurture exclusive dealer networks to create sustainable business channels.
- Act as a bridge between sales teams and clients to improve engagement and address client requirements.
- Collaborate with sales teams to identify new business opportunities and support execution of sales strategies.
- Identify and leverage opportunities for upselling and cross-selling to maximize account value.
- Design and implement strategies for enhancing revenue from existing client accounts.
- Support sales initiatives by maintaining strong client relationships aligned with business objectives.
- Assist in resolving client concerns promptly to ensure seamless customer experience and satisfaction.
- Organize and participate in roadshows, product demos, and exhibitions to showcase offerings and generate leads.
- Represent the company at industry events to strengthen brand presence and build new partnerships.
Skills & Qualification:
- B.E./B.Tech or graduate in any stream
- Client Relationship Management & Account Retention
- Dealer & Channel Partner Development
- Sales Support & Coordination
- Upselling and Cross-Selling Expertise
- Strong Communication, Negotiation & Presentation Skills
- Problem-Solving & Customer-Centric Approach
- Market Engagement (Roadshows, Demos, Exhibitions)
- Proficiency in MS Office & CRM Tools