About the role
- Oversee and coordinate all project deliverables
- Serve as primary point of contact between all verticals and divisions to ensure that project-specific technical needs are met
- Participate in strategic planning for new and existing products/services
- Track project budgets and timelines
- Oversee resourcing of all active projects entrusted with responsibility for hiring and firing
- Coordinate appropriate training activities for staff members
- Responsible for revenue recognition and forecasting on a monthly basis
- Prepare annual budget
- Hold regular meetings with, project managers and, as necessary, project teams to monitor project progress, assure that individual project plans are updated, and assure that out-of-scope situations are identified and addressed
- Participate in meetings with existing clients and/or presentations to prospective clients, as needed
- Establish standard processes for product/service delivery
- Develop, as necessary, and ensure compliance with relevant standard operating procedures
- Responsible for quality and regulatory compliance of deliverables working closely with Quality Management staff
- Excellent interpersonal and relationship building, verbal and written communication skills including excellent presentation skills
- Team player with outstanding negotiation and organizational skills
- Client focused approach to work
- A flexible attitude with respect to work assignments, new learning and travel
- Ability to manage multiple and varied tasks with enthusiasm and prioritize workload with attention to detail
- Willingness to work with multiple colleagues and to value the importance of team work
- IT literate (experience with Microsoft based applications and general knowledge of PC functions)
- Able to take initiative and work independently
- Success in leading new business initiatives and managing the P&L of a company, division, or department