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CSC e-Governance Services India Limited

Posted 13 May 2026

Assistant Manager

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Employment
Full time
Posted
13 May 2026

About the role

Roles & Responsibilities

1. Business Development & Partnership Management

  • Coordinate with Insurance Companies (ICs) technical teams for onboarding of products and business growth initiatives.
  • Manage relationships with insurance companies and technology vendors.
  • Support expansion of insurance business through digital platforms and partner coordination.

2. Technology Coordination

  • Coordinate with technology partners teams for portal integration and API support.
  • Resolve technical issues related to insurance portals and digital platforms.
  • Monitor platform performance and ensure smooth digital operations.
  • Support implementation of new products and features on the portal.
  • Manage margin uploads and updates on insurance platforms.

3. Operations Management

  • Ensure smooth day-to-day insurance operations.
  • Track policy issuance, premium collection, and transaction status.
  • Maintain MIS reports and operational dashboards.
  • Share product updates, process changes, and compliance guidelines with stakeholders.
  • Track KPIs such as premium collection, conversion ratio, active VLEs, and renewal performance.
  • Coordinate with internal departments including Finance, Legal, Technology, and Operations teams.
  • Ensure timely communication between CSC, insurance companies, and field teams.

4. Required Skills & Qualifications

  • Basic understanding of insurance and InsurTech operations.
  • Knowledge of portal management, APIs, and digital platforms.
  • Good communication and coordination skills.
  • Proficiency in MS Excel, MIS reporting, and data management.
  • Ability to handle multiple stakeholders and operational tasks efficiently.

5. Preferred Experience

  • Experience in insurance, fintech, or InsurTech operations preferred.
  • Prior experience in coordination with insurance companies and technology vendors will be an added advantage.


Benefits
  • Access to health and wellness initiatives - MEDICIAL INSURANCE for employee is upto 5 Lakh per annum.
  • Performance-based rewards and recognition programs.
  • Supportive policies that promote work-life balance.
  • NPS ( NATIONAL PENSION SYSTEM) for all the employees as per their designations.

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