Assistant Manager - Process Transformation

Position Summary:

The Assistant Manager is a working member and people manager role based in Hyderabad that supports a range of strategic, Process Transformation and execution priorities to help grow HCA Healthcare's global team. The role combines strategic scoping, process discovery, analysis and design working alongside members of U.S.- and India- based project teams. The Assistant Manager will directly manage the Senior Associate while also independently owning analyses, workstreams and deliverables.

Working in close partnership with U.S.-based Process Transformation leaders and project teams, the Assistant Manager translates ambiguous business questions into structured workplans, coordinates cross-time-zone handoffs and produces high-quality, executive-ready presentations / outputs. Success requires a strong consulting toolkit, including structured problem solving, business analysis, synthesis and development of executive-ready narratives and recommendations. The role also requires strong organizational skills while working across multiple workstreams, clear executive stakeholder communication and sound judgment to resolve issues independently and escalate when appropriate.

Responsibilities:

Strategy Scoping & Analytical Support

·Lead defined analyses and workstreams across Global Strategy and Process Transformation initiatives, structuring business questions, conducting research, developing hypotheses, analyses, workplans and deliverables from early scoping through recommendation and planning

·Develop business cases, financial and operational analyses, opportunity assessments and executive-ready materials that integrate quantitative and qualitative inputs

·Conduct research and support stakeholder interviews and working sessions to gather information, pressure-test hypotheses, identify implications and build alignment around recommendations

·Synthesize complex findings into clear recommendations, decision points and next steps for Global Strategy and Process Transformation leaders and business stakeholders

Process Transformation & Design

·Analyze process, operational and workforce information to identify root causes, meaningful variation and opportunities for simplification, standardization, automation or broader transformation

·Develop current and future-state process designs and supporting documentation, defining roles, handoffs, decision points, requirements and key changes required for implementation

·Support implementation planning through requirements documentation, action tracking, dependency management and preparation of materials

Team Leadership & Integrated Delivery

·Provide day-to-day people leadership, coaching, work allocation and quality review for the Senior Associate while remaining directly accountable for assigned deliverables

·Manage priorities, capacity, timelines and dependencies; coordinate handoffs across Hyderabad and U.S. teams

·Participate as an integrated member of Process Transformation team cadences, including daily stand-ups, project working sessions and other planning or review forums

·Serve as the first escalation point for the Senior Associate, proactively surface risks and decisions and ensure clear ownership and continuity across time zones

·Build repeatable working practices, templates, handoff standards and knowledge documentation that improve team integration, speed and quality over time

Education & Experience:

·Bachelor’s degree in Business, Finance, Economics, Engineering, Operations, Analytics or a related field; Master's degree preferred

·5–7+ years of experience in management consulting, corporate or enterprise strategy, process transformation, operations transformation or a related discipline

·Demonstrated experience independently owning complex analyses or workstreams and developing executive-ready recommendations and presentations

·Experience coordinating cross-functional stakeholders and delivering work in a fast-paced, deadline-driven environment

·Proven stakeholder management skills and comfort working in a matrixed, cross-time-zone environment

·Prior experience coaching, reviewing work or providing day-to-day direction to junior team members

Must Have Skills

·Advanced proficiency in Microsoft PowerPoint, including the ability to synthesize complex information into clear, executive-ready presentations with strong storyline, structure and visual quality

·Advanced proficiency in Microsoft Excel, including structured analysis, data validation, pivots, lookups and development of clear analytical models and trackers

·Strong structured problem-solving and quantitative and business analytical skills, with the ability to work through ambiguous questions and translate financial, operational and workforce data into analytical findings and practical recommendations

·Strong command of written and verbal communication, including the ability to communicate status, risks, dependencies and decisions clearly across India and U.S. teams

·Ability to organize work independently, manage multiple priorities and follow through with a high level of accuracy and ownership

·Ability to structure work, delegate effectively, review output and maintain accountability for quality and timelines

·Experience leading client / executive workshops with U.S. stakeholders from a remote, virtual setting

Nice to Have Skills

·Experience with Lucidchart or similar process-mapping tools and development of current-state and future-state process diagrams

·Experience working in an Agile environment, including stand-ups, backlogs, sprint-based delivery or similar team cadences

·Healthcare or other regulated-industry experience beneficial but not required

Licenses, Certifications & Training:

N/A

Knowledge, Skills, Abilities, Behaviors:

·Leads with ownership and sound judgment, balancing team leadership with hands-on delivery and maintaining accountability for outcomes

·Demonstrates intellectual curiosity and learning agility, rapidly developing context across unfamiliar business, operational and clinical domains

·Works collaboratively across geographies, builds trust with stakeholders and contributes to a responsive and positive team culture

·Communicates clearly, surfaces risks early and uses structured handoffs and documentation to maintain continuity across time zones

·Maintains a high standard for accuracy, executive-ready quality and follow-through while balancing multiple priorities