About the role
JOB DESCRIPTION BASIC INFORMATION Position Title & Designation Assistant Manager JD Code SHB/IND/DEPT/01 Job Family Business Support Department Billing ROLE DETAILS To be filled up as per the requirement of the Division / unit / function / territory Grade B3 Reporting To Billing Head Division Unit Unit Indore LOCATION DETAILS Please mention the correct office location of the Role selected above and fill in the other geographic details Base Location (City) Indore Country India Job-Holder Specifications QUALIFICATION Basic Qualification / Education / Vocational Training Advanced Qualification / Certification / Specialist Training M. Com (will be an added advantage) EXPERIENCE Minimum Experience 15 years Specific/Relevant Experience 12 years COMPETENCIES Functional Skills and Capabilities Behavioural Assertive in patient problems Empathy towards patients Patience and tolerance Convincing power Functional Articulate with billing softwares Record keeping Knowledge about various wards, O.T , services and packages Knowledge of process of TPA, Self Pay and Corporate Hospital policies and norms Thorough with payment modes and terms Knowledge of medical codes Objective To manage cash related transactions without error and ease the process of payment for patients by properly checking the services opted from admission to discharge. Key Responsibilities 1 Settlement Process Fetching advices from TPA Co. Portal/ in person contact from co. Where portal is not available. Verifying with bank statement if the payment is received Verifying concession and TDS amount and reconciliation/ settlement in SRIT In case of illegitimate deduction from TPA co. , communicating with TPA co. For making payment. Follow up for payment in case where wrong UTR received/ non payment non bank but advice generated. To maintain settlement tracker on daily basis and report to Billing manager & accounts . Providing Weekly settlement report to Billing heads & accounts department . To Maintain deduction tracker and report to Billing manager & Accounts department . Communicate and deal with companies (payer). Recovery of Govt. & Insurance patient. 2 Data Maintenance To maintain settlement tracker on daily basis and report to Billing head. Any other work assign by management. Outstanding & Recovery Report Follow up with Companies. Credit bill follow up and credit payment follow up. Preparing credit settlement data Employee Name Mr. Himanshu Purohit Employee Signature Received on (Date) Version No: 001/2018-19