About the role
Job Purpose To manage and optimize the risk and Fraud management process for payments business of Bajaj Finance Limited, covering full lifecycle from Onboarding Risk to transactions/ lifecycle risk management. The role is responsible for investigation, analysis, actioning and reporting of merchants for mitigation of risk,. Duties and Responsibilities ? Completely own the risk and fraud management function for Payments business of Bajaj Finance Limited for Acquiring QR business ? Acquiring QR risk management through Onboarding checks, Transaction Monitoring and Portfolio monitoring ? Daily review of risk triggered cases basis transaction pattern, business data verification and calling for early identification ? Update system for action taken basis review ? Prepare daily/weekly/monthly reports on trends, thresholds and efficiency ? Maintain close coordination with business, operations, data team for review of existing processes/ data points and to use them from mitigating fraud risk by getting controls implemented Key Decisions / Dimensions Following decisions are taken by the role: ? Decide on the quality of the merchant basis transaction pattern or business documents ? Deactivation/Reactivation of merchants basis data available Major Challenges nsure 100% monitoring with zero error ? Handling of special situations with quick thinking and instant action ? Constant monitoring to improve process efficiency Required Qualifications and Experience a) Qualifications Any Graduate/post-graduate degree. Good understanding of Payment business Work Experience 1. 1-2 years of experience with NBFC/Banks in calling and/OR document verification 2. Experience in Advanced Excel 3. Must be familiar with SFDC