About the role

General Position Information Reports directly to (Title): Manager, Technology & Operations Matrix reports to (Title): As applicable based on functional alignment Direct Reports: People leadership role; team size to be confirmed Created / Last Revised: - Job Code: - Position Summary: The Manager, Sourcing, Candidate Engagement, and Technology provides leadership for a team of Sourcers, Candidate Engagement Specialists, and TA Analysts responsible for mining candidate databases, identifying qualified talent, applicant flow analysis, recruiting funnel reporting, and operational insights across divisions. The role ensures the team reinforces consistent data and process standards, supports business hiring priorities, gathers accurate source-system data, builds recurring and ad-hoc reporting, identifies meaningful performance variances, and packages findings for weekly applicant flow reports and Monthly Operating Reviews (MORs).The Manager oversees daily work allocation, quality, timeliness, and team performance while partnering closely with the US Retained Team, enablement partners, and business stakeholders. The team builds the underlying analysis and reporting; the US Retained Team reviews the outputs, adds business context, and presents insights to leadership. Success requires strong people leadership, analytical judgment, communication skills, process discipline, and the ability to translate recruiting data into clear, actionable insights. Responsibilities: Talent Identification & Database Mining

Lead the team in mining the applicant tracking system and candidate relationship management database using the Job Recommender System and other approved sourcing tools.
Ensure qualified candidates are identified based on role requirements, available profile data, prior applicant activity, and defined sourcing criteria.
Oversee the addition of new candidates to the database and reinforce accurate, complete, and timely candidate-record maintenance.

Talent Pool & Candidate Slate Management

Direct the organization and ongoing maintenance of qualified candidate pools aligned to priority roles, divisions, and hiring needs.
Ensure passive sourced candidates are organized into appropriate folders within the CRM and delivered as curated candidate slates to recruiters and sourcers.
Review candidate lists for relevance, quality, duplication, and readiness before handoff to the US team.

Candidate Engagement & Warm-Lead Preparation

Oversee approved communications to qualified candidates to gauge interest and connect responsive candidates with recruiters.
Ensure the team filters and prepares warm leads so US recruiters and sourcers can prioritize high-value voice outreach.
Monitor candidate responses, pool activity, and handoff outcomes to support continuous improvement in sourcing effectiveness.

Applicant Flow Analysis & Reporting

Oversee the collection and validation of application volume and recruiting funnel data from approved source systems.
Direct the creation of pivot tables, custom reports, dashboards, and role-specific PowerPoint presentations.
Ensure accurate and timely delivery of the weekly applicant flow performance report and Monthly Operating Review materials.
Review analysis for significant variances across divisions, emerging trends, risks, and opportunities.
Highlight divisions demonstrating strong performance and surface best practices for further study and potential scaling.

Team Leadership & Work Management

Manage the daily activities, priorities, workload, and deliverables of the Candidate Engagement Specialist team.
Set clear expectations for quality, accuracy, responsiveness, and completion timelines; monitor progress and address delivery gaps.
Coach, motivate, and develop team members through regular feedback, performance discussions, and on-the-job guidance.
Balance recurring reporting obligations with ad-hoc data requests and changing business priorities.

Stakeholder Partnership & Communication

Collaborate with the US Retained Team to ensure reporting outputs are complete, accurate, and ready for contextual review and leadership presentation.
Partner with the enablement team and participate in review meetings to explain findings, clarify methodology, and support follow-up actions.
Communicate trends, material variances, reporting risks, and delivery status clearly to stakeholders and leadership.
Respond to ad-hoc data and reporting requests with appropriate prioritization, accuracy, and stakeholder follow-through.

Data Quality, Process & Continuous Improvement

Maintain consistent reporting definitions, documentation, and quality-control practices across recurring and ad-hoc deliverables.
Identify opportunities to streamline data gathering, reporting, and presentation processes while improving reliability and usability.
Promote appropriate handling of confidential candidate, employee, and business information.

Education & Experience:

Bachelor's degree required.
Minimum of 10 years of progressive experience in sourcing, candidate engagement, talent acquisition operations, recruiting analytics, recruitment technology, or a closely related field.
Demonstrated experience leading or supervising employees in an operational, analytics, recruiting, or related environment.
Experience developing recurring reports, analyzing performance data, and translating findings into business-ready materials.
Experience managing multiple priorities, deadlines, and stakeholder requests in a fast-paced environment.

Must Have Skills:

Strong people leadership, coaching, motivation, and performance-management capabilities.
Proficiency with applicant tracking systems and candidate relationship management platforms, including Talemetry or comparable tools.
Experience using vendor-specific sourcing platforms, such as Indeed, to support candidate identification and pipeline development.
Advanced proficiency in Microsoft Excel, including pivot tables, data manipulation, and custom reporting.
Proficiency in Power BI and Microsoft PowerPoint, including development of leadership-ready reporting and presentation materials.
Working knowledge of GHR, HR Insights, applicant tracking systems, and Talemetry or comparable candidate relationship management platforms.
Ability to analyze application volume and recruiting funnel performance, identify material variances, and communicate actionable findings.
Strong written, verbal, and presentation communication skills, including the ability to engage effectively with business stakeholders.
Strong attention to detail, data-quality orientation, organization, and ability to manage competing priorities.
Sound judgment, problem-solving skills, and appropriate escalation of delivery, quality, or stakeholder issues.

Nice to Have Skills:

Experience managing others in a sourcing, Talent Acquisition, or recruitment-operations environment.
Experience working with recruitment technology, recruitment marketing, or candidate engagement platforms.
Experience supporting applicant flow, recruiting funnel, or talent acquisition performance reporting.
Experience collaborating with enablement, analytics, retained recruiting, or business leadership teams.

Licenses, Certifications & Training: N/A Knowledge, Skills, Abilities, Behaviors:

Motivates team members, sets clear expectations, and creates accountability for accurate and timely delivery.
Communicates complex data and operational findings in a clear, concise, and audience-appropriate manner.
Builds productive relationships with the US Retained Team, enablement partners, business leaders, and other stakeholders.
Uses sound analytical judgment to distinguish meaningful performance variances from routine fluctuation.
Demonstrates curiosity and continuous-improvement thinking when evaluating divisional performance and emerging best practices.
Remains organized, responsive, and composed while balancing recurring deliverables and ad-hoc requests.
Maintains high standards for data accuracy, reporting consistency, documentation, and confidentiality.
Leads with integrity, collaboration, service orientation, and a practical focus on business outcomes.

Assistant Manager - Sourcing Candidate Engagement

About the role

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