Assistant Officer, Personal Banker, Consumer Banking Group

Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

• Acquire new-to-bank customers and drive the growth of the Current Account Savings Account (CASA) portfolio through active relationship building and acquisition strategies.
• Identify customer needs and cross-sell a comprehensive range of retail banking products and financial services.
• Deliver exceptional customer service, ensuring prompt resolution of queries and maintaining high levels of customer satisfaction.
• Ensure strict adherence to regulatory guidelines, compliance standards, and internal bank policies during all customer interactions and transactions.
• Collaborate effectively with branch partners and distribution channels to optimize referral opportunities and achieve business objectives.

Requirements

• Bachelor’s degree or equivalent professional qualification in Business, Finance, or a related discipline.
• Proven track record in retail banking sales, customer acquisition, or financial services.
• Deep understanding of CASA products, banking operations, and financial regulatory frameworks.
• Strong interpersonal and communication skills, with the ability to build rapport with diverse customer segments.
• Goal-oriented mindset with a strong drive to meet and exceed performance targets.
• High level of integrity, professionalism, and commitment to compliance and risk management.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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