About the role
Digital Partner Onboarding: Lead the onboarding process through seamless API integration. ? Channel Partner Development: Identify and pursue new digital insurance broker partnerships. ? Understanding Digital Partner Requirements: Collaborate with internal stakeholders to ascertain partners’ needs and focus on Channel-centric API development. ? Competitor Benchmarking: Analyze partners journeys on competing platforms and implement best practices to enhance user experience. ? User Acceptance Testing (UAT) and Integration: Facilitate system integration, oversee UAT, and ensure testing is completed within established timelines. ? Stakeholder Engagement: Provide comprehensive support to both internal and external stakeholders, ensuring smooth business operations. ? Gap Analysis: - Address and resolve any partner escalations in a timely manner. - Identify process gaps and implement permanent digital solutions. - Innovate and develop new processes and systems aimed at automating and digitizing business operations. ? Reporting and MIS: Generate reports and monitor business metrics to ensure performance visibility. ? Budget & profitability: Achieve the Budgeted target for GWP and MCOR keeping business within profitability matrix.