About the role
Department Motor Function Auto - Others Position AVP / DVP Band M2/M3 Location Mumbai – Andheri LBP Reporting To Joint Vice President Our Vision To be the most admired insurance company that enables the continued progress of customers by being responsive to their needs. HDFC ERGO as an Employer We believe in Sensitivity We drive Excellence We uphold Ethics We bring Dynamism About HDFC ERGO HDFC ERGO General Insurance Company Limited was promoted by erstwhile Housing Development Finance Corporation Ltd. (HDFC), India’s premier Housing Finance Institution and ERGO International AG, the primary insurance entity of Munich Re Group. Consequent to the implementation of the Scheme of Amalgamation of HDFC with and into HDFC Bank Limited, one of India’s leading private sector bank (Bank), the Company has become a subsidiary of the Bank. The Company offers complete range of general insurance products ranging from motor, health, travel, home and personal accident in the retail space and products like property, marine and liability insurance in the corporate space. With a network of branches spread across wide distribution network and a 24x7 support team, the Company has been offering seamless customer service and innovative products to its customers. Key Roles & Responsibilities Drive OEM and broker channels to achieve GWP and market share objectives as per business plans Build and maintain strong relationships with OEM partners and brokers Engaging with broker , OEM dealerships to Identify new opportunities for business collaboration Track and analyze OEM and broker performance metrics Work closely with internal teams such as Underwriting, Claims, Operations, Finance, and Technology to support business objectives. Ensure timely resolution of OEM escalations by coordinating with relevant departments. Identify gaps in existing processes and propose improvements to enhance efficiency and customer experience Lead the development and implementation of new processes for OEM and broker engagement, onboarding, and service delivery. Key Requirements–Education & Certification Graduate/Postgraduate in Business, Finance, or related field. 5 years of experience in motor insurance, preferably in OEM or broker management. Proven track record in managing partnerships, driving business growth. Key Requirements – Experience & Skills Strong negotiation and relationship-building skills. Excellent communication and presentation abilities. Knowledge of motor insurance products and distribution channels. Analytical mindset with proficiency in MS tools. Ability to work cross-functionally and manage multiple stakeholders. Process improvement and project management skills Remarks The details of this position are confidential. The decision to change/modify the specifications is at management’s discretion.