About the role
- SBI Card truly lives by the work-life balance philosophy. We offer a robust wellness and wellbeing program to support mental and physical health of our employees
- Admirable work deserves to be rewarded. We have a well curated bouquet of rewards and recognition program for the employees
- Dynamic, Inclusive and Diverse team culture
- Gender Neutral Policy
- Inclusive Health Benefits for all - Medical Insurance, Personal Accidental, Group Term Life Insurance and Annual Health Checkup, Dental and OPD benefits
- Commitment to the overall development of an employee through comprehensive learning & development framework
- Execute the long-term vision and strategy for the Business Intelligence function in alignment with the company’s overall business objectives.
- Lead the development of data strategies that support customer acquisition, retention, profitability, risk management, and other key business goals.
- Provide thought leadership in transforming the organization into a data-driven enterprise.
- Work closely with senior executives and business leaders to understand strategic goals and deliver BI insights that support high-level business decisions.
- Collaborate with Multiple teams to ensure BI initiatives are integrated and aligned with company priorities.
- Ensure that BI and analytics initiatives address the full spectrum of business needs, from marketing performance to credit risk and operational efficiency.
- Build, lead, and mentor a high-performing BI team, fostering a culture of innovation, collaboration, and continuous improvement.
- Oversee the recruitment, development, and retention of top talent in the BI function, ensuring the team has the skills necessary to meet the evolving needs of the business.
- Establish clear goals and performance metrics for the BI team and provide coaching and support to achieve business objectives.
- Champion the use of data to identify business opportunities, mitigate risks, and enhance customer experiences.
- Build a strong understanding of data processes across the card lifecycle, how and where the data is stored across multiple layers of data platform
- Lead customer, portfolio and business performance analytics.
- Develop frameworks for understanding key business drivers, trends and opportunities.
- Convert analytical findings into actionable business recommendations
- Establish and track key performance indicators (KPIs) to measure the effectiveness of BI initiatives and the impact on business performance.
- Deliver regular and ad-hoc reports to the executive team, summarizing BI-driven insights and actionable recommendations for the business.
- Ensure that senior management and other stakeholders have access to data-driven insights in a timely and actionable format
- Timely submissions - Deliver all mandated RBI reports accurately and on schedule to meet regulatory deadlines.
- Data validation - Reconcile and verify data across systems to ensure consistency and correctness before submission.
- Regulatory compliance - Align reporting practices with RBI guidelines, promptly incorporating any regulatory updates.
- Audit readiness - Maintain complete documentation and transparent processes to ensure reports are always audit‑ready.
- Stakeholder communication - Provide timely updates to management and stakeholders on reporting status, risks, and compliance.
- Process improvement - Enhance reporting workflows through automation and controls to improve efficiency and accuracy.
- Business impact generated through BI initiatives
- Adoption of BI insights by senior stakeholders
- Delivery against BI roadmap and SLAs
- Data quality and governance compliance
- Reduction in manual / repetitive reporting
- Analytics turnaround time
- Stakeholder satisfaction
- Team productivity and capability development
- Number and quality of actionable insights generated
- Proficiency in BI tools (e.g., Power BI, Tableau, QlikView) and data analysis tools (e.g., SQL, Python, R)
- Experience in data visualization and storytelling to communicate insights effectively
- Strong knowledge of data warehousing, ETL processes, and database management is a plus
- Strong understanding of financial metrics and KPIs related to credit card businesses (e.g., delinquency rates, card utilization, profitability)
- Strategic & Lateral thinking and capability to come up with new ideas
- Proficiency with statistical and data software languages
- Ability to multi-task, work with cross-functional teams
- Strong team player
- Analytical Skills and an eye for detail
- Strategic & Lateral thinking and capability to come up with new ideas
- Commitment towards continuous learning
- Strong communication skills, with the ability to present findings to both technical and non-technical stakeholders
- Graduate or Postgraduate in Computer Science, Data Science, Statistics, Data Analytics or related fields from good institute.
- Desired - Analytics certifications like Certified Analytics Professional (CAP), Goggle Data Analytics Professional, etc.