About the role
- Support recruiters with requisition setup, preparation, and routing activities to ensure required information is complete and ready for posting.
- Refine job descriptions for clarity, formatting, alignment to approved templates, and readiness for internal or external posting.
- Coordinate posting activities and help ensure job postings reflect accurate title, location, work model, role requirements, and screening criteria.
- Set up prescreening questions and related screening criteria in alignment with recruiter guidance and hiring requirements.
- Assist recruiters by reviewing candidate information against stated qualifications and preparing shortlists of potentially qualified candidates for recruiter review.
- Maintain accurate candidate, requisition, and workflow documentation in applicant tracking systems and shared trackers.
- Assist with preparing offer materials and supporting documentation in accordance with established Talent Acquisition processes.
- Conduct years-of-experience calculations and related candidate data checks to support consistent offer preparation and compensation review processes.
- Track assigned administrative tasks, follow up on missing information, and escalate issues that could delay requisition posting, candidate movement, or offer preparation.
- Follow standard operating procedures, documentation requirements, and confidentiality expectations when handling candidate and requisition information.
- Partner with recruiters and Recruiting Ops & Tech team members to identify opportunities to improve process consistency, cycle time, quality, and service experience.
- Support recurring reporting, audits, process checks, and operational clean-up activities as needed.
- Bachelor’s degree in human resources, Business Administration, Operations, Psychology, Communications, or a related field; equivalent experience may be considered.
- Typically, 1+ year of experience in recruiting coordination, HR administration, talent acquisition operations, shared services, customer support, or administrative operations.
- Experience supporting high-volume administrative workflows, data entry, documentation, or process coordination in a deadline-driven environment.
- Exposure to recruiting processes, requisition management, candidate tracking, or HR systems is preferred but not required.
- Strong attention to detail and accuracy when reviewing requisition, job description, candidate, and offer-related information.
- Strong organization skills with the ability to manage multiple administrative tasks, priorities, and follow-ups simultaneously.
- Clear written and verbal communication skills, with the ability to provide timely updates to recruiters and stakeholders.
- Ability to follow defined processes, checklists, and service standards in a high-volume recruiting environment.
- Comfort working with applicant tracking systems, HR systems, Microsoft Office, Excel, shared trackers, and collaboration tools.
- Ability to handle confidential candidate and hiring information with professionalism and discretion.
- Prior experience as a recruiting assistant, recruiting coordinator, HR coordinator, HR operations associate, or administrative support specialist.
- Experience using applicant tracking systems such as Workday, Oracle, Taleo, iCIMS, or similar platforms.
- Experience supporting job postings, prescreening questions, candidate screening, offer preparation, or years-of-experience calculations.
- Prior experience in healthcare, shared services, global capability center operations, or a highly regulated environment.
- Working knowledge of recruiting compliance, documentation standards, or structured hiring workflows.
- Demonstrates ownership, reliability, and follow-through on recurring tasks and recruiter support requests.
- Maintains accuracy and documentation discipline while working quickly in a high-volume environment.
- Builds trust through responsive, service-oriented partnership with recruiters, leaders, and operations teams.
- Uses sound judgment when handling sensitive candidate, compensation, and offer-related information.
- Adapts to changing priorities, process updates, and evolving business needs while maintaining professionalism.
- Contributes to a culture of continuous improvement, accountability, and candidate-centered execution.