About the role
- Mine the applicant tracking system and candidate relationship management database using the Job Recommender System and other approved sourcing tools.
- Identify potentially qualified candidates based on defined role requirements, available profile data, prior applicant activity, and sourcing criteria.
- Add new candidates to the database and maintain accurate, complete, and timely candidate records.
- Organize qualified candidates and maintain talent pools aligned to priority roles, divisions, and hiring needs.
- Build slates of passive sourced candidates in designated CRM folders and provide candidate lists to recruiters and sourcers.
- Review assigned candidate lists for relevance, duplication, completeness, and readiness before handoff.
- Send approved communications to qualified candidates to gauge interest and connect responsive candidates with recruiters.
- Filter and prepare warm leads so US recruiters and sourcers can prioritize high-value voice outreach.
- Track candidate responses and update candidate status, notes, and disposition information in the appropriate systems.
- Complete assigned sourcing activities accurately and within established productivity, quality, and turnaround expectations.
- Collaborate with the Assistant Manager, recruiters, sourcers, and recruitment technology partners to clarify priorities and resolve data or workflow issues.
- Participate in team meetings, coaching, training, and process-improvement activities.
- Respond to routine requests and escalate candidate, system, quality, or delivery concerns appropriately.
- Protect confidential candidate, employee, and business information and follow approved recruitment processes and documentation standards.
- Bachelor's degree required.
- Zero to one year of experience in Talent Acquisition, sourcing, recruiting operations, recruitment technology, customer service, data administration, or a related field.
- Internship, academic, project, or entry-level experience involving research, database work, candidate engagement, or administrative support may be considered.
- Basic proficiency with applicant tracking systems and candidate relationship management platforms, or the ability to learn these systems quickly.
- Ability to use or learn the Job Recommender System and Talemetry or comparable candidate-matching and recruitment technology tools.
- Working knowledge of Microsoft Office applications, including Excel, PowerPoint, Outlook, and Word.
- Ability to use Power BI reports and vendor-specific sourcing platforms, such as Indeed, with training and guidance.
- Strong attention to detail and ability to maintain accurate candidate data and organized talent pools.
- Ability to review candidate profiles, follow defined qualification criteria, and prepare relevant candidate lists.
- Clear written and verbal communication skills for interacting with candidates, recruiters, sourcers, and team members.
- Strong organization, time management, follow-through, and ability to manage recurring tasks and changing priorities.
- Prior internship or entry-level experience in Talent Acquisition, recruiting, sourcing, human resources, customer service, research, or data administration.
- Exposure to recruitment technology, recruitment marketing, or candidate engagement platforms.
- Experience using ATS, CRM, Talemetry, Power BI, Indeed, or similar systems and tools.
- Demonstrates motivation, curiosity, and a strong interest in learning and progressing within Talent Acquisition.
- Accepts coaching, applies feedback, and takes ownership of assigned work and development.
- Communicates clearly, asks thoughtful questions, and builds productive working relationships with team members and stakeholders.
- Maintains strong attention to detail, data accuracy, and consistent documentation.
- Works collaboratively and supports shared team priorities and service expectations.
- Remains organized, responsive, and dependable while balancing recurring tasks and changing priorities.
- Uses sound judgment and escalates questions, risks, or issues appropriately.
- Handles confidential candidate, employee, and business information appropriately and demonstrates integrity.