About the role
Responsibilities:
The Transaction Services team will be a muti skilled team.
The work encompasses cash operations, asset servicing, trade operations, and derivatives.
We are looking for someone who likes working as part of a team and is comfortable with a fast-paced operations environment.
A strong interest in learning and harnessing technology will help you with your role in the organisation. Key Responsibilities:
- Ensure the transactions and events you are assigned and responsible for are processed within deadlines, following up and escalating as appropriate.
- Prioritise your own workload effectively, understands when to flag / escalate to more senior members of the team.
- Assist with the resolution of any queries, stock & cash reconciliation breaks assigned to you.
- Escalate unresolved queries or breaks based on agreed criteria i.e. age, value, client profile.
- Take ownership of any ad-hoc tasks and project work assigned to you and deliver within agreed timelines.
- Manage client and stakeholder queries pro-actively, with particular focus on quality and timeliness of communication Utilise department controls and procedures honestly and effectively, taking steps to call out and minimise any risks.
- Suggest, explore and help to implement ideas to save time and cost, reduce risk and improve service quality. Collaborate with others to help build a positive and supportive working environment.
- Establish a close working relationship with other operational areas, the Portfolio Implementers, Dealers and all external parties, liaising on matters relating to day-to-day operations.
- Skills and Behaviours Required:
- Commitment to continually building knowledge of processes across the Transaction Services life cycle.
- The role holder is expected to play an active part in improving day-to-day procedures and how the work is to be tackled.
- Responsible for planning own workload typically against a backdrop of changing priorities and / or external events for a day ahead.
- Is required to make routine judgments in situations that are understood and uncontentious.
- Expected to seek assistance for anything complex or out of the ordinary.
- Prioritising the workload and working effectively towards deadlines.
- An expert in your field and a strong mentor to the teams Junior Analysts.
- Responsible for ensuring that issues identified are fully disclosed on a timely basis.
- Disclosure must be comprehensive and be on the same day any issue is discovered
- The knowledge, experience and qualifications you need Previous experience on Aladdin
- Excellent attention to detail Proficient on Excel
- The knowledge, experience and qualifications that will help
- As a base, the candidate will have one or more of the following:
- Good working knowledge of Derivatives (including Collateral Management)
- Previous experience in Trade operations - across all asset classes i.e. equity, FI (including ABS/MBS), FX, MMkts, UTs, Repo & TDs.
- Previous experience in Cash operations - specifically payments experience Good operational knowledge of SWIFT messaging standards
- Good understanding of the end-to-end Corporate Action processes for Mandatory and Voluntary events, income processing Appreciation of operational risks within the transaction / asset lifecycle.