Associate III - Product Design

We are looking for a creative and user-focused Product Designer with strong expertise in Human-Centred Design (HCD) and Service Design to craft intuitive, engaging, and impactful digital experiences. This role involves collaborating with cross-functional teams to transform business and customer needs into innovative product solutions that deliver exceptional user experiences across web, mobile, and digital platforms.

• Design and deliver human-centred digital products that prioritize usability, accessibility, and customer delight.
• Collaborate closely with business stakeholders, product managers, engineers, and fellow designers to translate product vision into compelling user experiences.
• Develop design artifacts such as Customer Journeys, Empathy Maps, Service Blueprints, Personas, and Experience Maps.
• Create user-centered interaction models, wireframes, low-fidelity and high-fidelity designs, interactive prototypes, MVPs, and production-ready interfaces.
• Define and execute visual and interaction design across websites, mobile applications, digital platforms, kiosks, wearables, and emerging digital touchpoints.
• Ensure consistency with established Design Systems, Brand Guidelines, and UX best practices.
• Design engaging visual experiences through effective use of typography, color, layouts, motion design, micro-interactions, and animations.
• Partner with development teams to ensure seamless implementation and an optimal end-user experience.
• Leverage modern design methodologies and AI-assisted tools to accelerate ideation, design exploration, and workflow efficiency.

• Bachelor’s Degree or Diploma in Product Design, Interaction Design, Human-Computer Interaction, Service Design, Visual Communication, New Media Design, Universal Design, or a related discipline.
• 3+ years of professional experience in Product Design, UX/UI Design, Service Design, or Human-Centred Design.
• Strong expertise in Service Design and Human-Centred Design (HCD), which are mandatory for this role.
• Proven experience designing complex digital products, platforms, and customer experiences.
• Strong understanding of interaction design, visual design principles, usability, accessibility, and responsive design.
• Proficiency in Figma (mandatory) with hands-on experience creating wireframes, prototypes, design systems, and developer-ready designs.
• Experience with Adobe Creative Suite and other industry-standard design tools.
• Knowledge of motion design, micro-interactions, visual transitions, and dynamic user experiences.
• Familiarity with front-end development considerations, responsive design, browsers, and cross-platform compatibility.
• Exposure to Generative AI tools for design ideation, content generation, prototyping, and workflow acceleration is highly desirable.
• Excellent communication, presentation, storytelling, and stakeholder management skills.
• Exceptional attention to detail and strong organizational abilities.

✅ 4+ years of Product Design / UX Design experience
✅ Strong Human-Centred Design (HCD) expertise
✅ Strong Service Design experience
✅ Advanced Figma proficiency
✅ Experience designing digital products/platforms
✅ Portfolio showcasing end-to-end design work

Location: Pune
Experience: 3-5 Years
Portfolio: Mandatory

Key Skills: Product Design, UX Design, UI Design, Human-Centred Design (HCD), Service Design, Figma, Interaction Design, Design Systems, User Research, Wireframing, Prototyping, Visual Design, Design Thinking, Generative AI, Adobe Creative Suite.