About the role

About PrismforcePrismforce is a Vertical SaaS company revolutionizing the Talent Supply Chain for global Technology, R&D/Engineering, and IT Services companies. Our AI-powered product suite enhances business performance by enabling operational flexibility, accelerating decision-making, and boosting profitability.About the RoleWe're looking for a senior implementation professional who thrives at the intersection of technology, consulting, and client success. You will own the end-to-end implementation lifecycle for enterprise clients, lead solutioning conversations, and set the gold standard for how Prismforce gets deployed at scale.This is not a back-office configuration role. You will be the face of Prismforce during onboarding — running demos, driving requirements, and building long-term client relationships.ResponsibilitiesClient Engagement & Solutioning

Lead discovery and demo calls with new and existing clients across all stakeholder levels
Own presales solutioning — translate client business problems into Prismforce product solutions
Set and manage client expectations within contractual agreements
Build strong relationships with client stakeholders, becoming their trusted advisor

Implementation & Delivery

Drive full lifecycle implementations — requirements, design, build, testing, deployment
Define business requirements and conduct fit-gap analysis against Prismforce's product suite
Establish and champion best-in-class onboarding practices across all client engagements
Oversee product configuration including imports, templates, and workflows
Manage multiple client implementations simultaneously with high quality and on-time delivery

Technical Solutioning

Design and deliver integrations for client business use cases
Strong working knowledge of APIs, webhooks, and system integrations
Troubleshoot production issues and provide post-go-live support
Analyze existing client systems and design optimal solutions using Prismforce

Process & Documentation

Use project management tools (JIRA, Asana, or equivalent) to track and report implementation progress
Prepare technical documentation throughout the project lifecycle
Gain client sign-off at all critical project milestones

Requirements

BE/B.Tech in Computer Science or related field
4–5 years of experience in client-facing SaaS or HCM implementation roles
Proven experience leading large-scale enterprise implementations end-to-end
Hands-on experience with HCM platforms — Workday, SuccessFactors, Darwinbox, Oracle, or similar
Strong understanding of APIs, webhooks, and integration patterns
Proficient with project management tools (JIRA, Asana, Monday, or equivalent)
Excellent communication skills — can hold a room in a demo or a boardroom
Strong consulting and analytical skills — fit-gap analysis, process design, requirements gathering
Actively uses AI tools in day-to-day work — whether agents, automation, or productivity tools
Self-driven, proactive, and comfortable with ambiguity
Willingness to travel for client engagements

Associate Implementation Manager

About the role

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