About the role
• Customer Billing and Invoicing: Ensuring accurate and timely invoicing, including managing invoice discrepancies and adjustments
• Billing and Invoicing for HT, LT and temporary illumination consumers, making refunds with appropriate checks
• Prepare 26AS Reconciliations and maintain
• Collections & Refunds: Managing the collection of payments, including coordination with internal & external stakeholders, addressing payment issues, handling payment disputes and processing refunds
• Cash Application: Applying payments to specific invoices, ensuring accurate cash (all collection mediums) reconciliation, and resolving unapplied cash
• Process Improvement: Identifying areas for improvement in the O2C process, implementing best practices, and streamlining workflows
• MIS and Data Analysis: Analyzing key performance indicators (KPIs) related to O2C processes, such as Open BRS entries, Debtors Aging etc and prepare MIS