About the role
About the role:
We are looking for a detail-oriented and proactive Operations Executive – Associate to support our daily business operations. The ideal candidate will assist in process execution, data handling, coordination between teams, and ensuring timely task completion. This role is ideal for individuals with strong organizational skills, the ability to work under pressure, and a willingness to learn and grow within the organization.
Key Responsibilities:
• Assist in the day-to-day execution of operational tasks.
• Maintain and update internal databases, reports, and documentation.
• Coordinate with internal teams such as sales, customer support, logistics, and finance to ensure smooth workflows.
• Monitor task queues and escalate any delays or issues to supervisors.
• Analyze basic operational data to find trends or errors and suggest improvements.
• Ensure compliance with internal SOPs (Standard Operating Procedures).
• Help in onboarding new vendors/clients (if applicable).
• Perform other administrative tasks as assigned.
Key Skills & Competencies:
• Strong communication and interpersonal skills
• Excellent Excel/Google Sheets skills (basic formulas, sorting/filtering, etc.)
• Attention to detail and organizational abilities
• Ability to work in a fast-paced environment and meet deadlines
• Problem-solving mindset
• Basic understanding of operations and process flow and KYC guidelines
Pre Requisites:
Minimum 2 years of work ex
It will be a 6 day WFO
Bachelor's or relevant degree