About the role
- Collect, compile and enter data received from HSCs in approved registers, Excel sheets, MIS platforms and reporting formats.
- Provide data-entry and documentation support to HSC staff, Project Manager and MEL Manager, as required.
- Maintain an updated and organised database of HSC-wise service delivery, beneficiary and programme information, as applicable to approved project indicators.
- Ensure that records are complete, legible, accurate and updated within prescribed timelines.
- Review submitted data for completeness, consistency, duplication, missing entries and obvious errors; seek clarification or corrections from the concerned HSC staff.
- Cross-check digital data with source registers and records wherever required.
- Maintain proper documentation and an audit trail for corrections and updates; do not alter clinical records without authorisation.
- Flag data gaps, discrepancies and delayed submissions to the Project Coordinator for timely resolution.
- Prepare and submit regular HSC-wise and consolidated project progress reports as per the reporting calendar and formats approved by THF.
- Compile monthly and periodic data on service delivery and project indicators, as applicable and approved by the project team.
- Support preparation of summary tables, charts, dashboards and presentations for internal reviews and management meetings.
- Share verified data with the Project Coordinator and authorised stakeholders within stipulated timelines.
- Maintain and organise registers, reporting files, attendance records and other programme documentation assigned to the role.
- Ensure systematic filing, version control, safe storage and timely retrieval of records, in both digital and physical formats.
- Support documentation of data-related observations, follow-up actions and reporting submissions.
- Coordinate with MLHPs, GNM/ANMs and other HSC personnel to obtain timely and accurate data and clarify reporting requirements.
- Follow up on pending reports and support staff in understanding prescribed data formats and reporting timelines.
- Participate in project review meetings, trainings and data-verification visits as assigned.
- Undertake other MIS, data management and administrative responsibilities relevant to the HWC project, as assigned by the reporting officer.
- Maintain confidentiality and protect personal and health-related information of beneficiaries in accordance with THF policies and applicable requirements.
- Share data only with authorised personnel and use approved systems and formats for storage and transmission.
- Adhere to THF policies, professional conduct standards and instructions issued by the project management team.
- Graduate in any discipline from a recognised institution.
- Diploma or certificate in Computer Applications / IT is preferred.
- Preferably 2-3 years of experience in MIS, data entry, reporting, programme support or a related role. Fresh graduates with strong computer skills may also be considered.
- Working knowledge of MS Excel, Word, email and data-entry systems; ability to maintain structured spreadsheets and prepare basic summaries is essential.
- Experience in health programmes, public health reporting or work with healthcare facilities would be an advantage.
- Ability to check data for accuracy, maintain organised records and meet recurring reporting deadlines.
- Good communication, coordination and follow-up skills.
- Attention to detail, integrity, reliability and respect for confidentiality.
- Ability to work with frontline health staff and manage multiple reporting tasks within deadlines.
- Proficiency in English and Hindi; knowledge of the local language/dialect is desirable.
- Willingness to travel to assigned HSCs or project locations, as required.