About the role
- Support the execution of Physical AI data collection and annotation programs, ensuring smooth coordination across field and operations teams.
- Maintain and manage daily operational trackers, spreadsheets, dashboards, and MIS reports, ensuring accurate and timely visibility into program performance.
- Support resource planning and workforce allocation, including deployment, capacity planning, attendance, productivity, and utilization tracking.
- Coordinate with field teams, vendors, annotators, QC teams, and internal stakeholders to ensure seamless day-to-day execution.
- Monitor operational performance, identify gaps, investigate root causes, and drive corrective actions to improve program efficiency.
- Take ownership of operational challenges and work proactively towards timely resolution.
- Participate in on-field operations and travel to data collection sites to understand ground-level challenges, monitor execution, and identify process improvement opportunities.
- Track key operational metrics and proactively flag risks, dependencies, and execution bottlenecks.
- Support process documentation, standardization, and continuous improvement initiatives across programs.
- 2–5 years of experience in operations, program management, logistics, data collection, annotation, or account management.
- Strong proficiency in Excel/Google Sheets, with the ability to manage operational trackers, dashboards, and MIS reporting.
- Strong critical thinking and problem-solving abilities, with a structured approach to identifying and resolving operational challenges.
- Ability to coordinate with multiple stakeholders and manage day-to-day execution in a fast-paced environment.
- Willingness to travel and work closely with field teams at data collection sites.
- Strong ownership, communication, organizational skills, and attention to detail.
- Ability to work with ambiguity, prioritize competing requirements, and drive tasks to closure.