About the role
ENVEA is one of the world's leading companies in the field of environmental and industrial instrumentation, analysis and measurement. Since it was founded in 1978, ENVEA has designed, manufactured and marketed equipment for the continuous measurement of ambient air, emissions and industrial processes, as well as data processing software. A true flagship of French Industry and a pioneer in technology, throughout it history ENVEA has placed environmental protection and sustainable innovation at the heart of the development of its measuring instruments, its startegy and its founding values
- Technical Support and Troubleshooting
- Electronics and Instrumentation Systems
- After-Sales Service Management
- Customer Relationship Management (CRM)
- Service Team Coordination and Supervision
- Installation, Commissioning, and Maintenance
- Customer Complaint and Escalation Management
- Preventive and Corrective Maintenance
- Service Planning and Scheduling
- Spare Parts and Inventory Coordination
- Service Reports and Documentation
- Root Cause Analysis and Problem-Solving
- Customer Satisfaction and Service Quality
- MS Excel, MS Word, and Reporting