About the role
In 3 years we have scaled to become the leading residential solar brand in India. We are obsessed with quality, customer service and innovating to make it simple for homes to switch to solar. We are looking for leaders to join us in this mission. Know us a bit better through these links:
Techcrunch SolarSquare articleElevation - Podcast with SolarSquare FoundersStartup by IIT Grads Helps Indian Homes Run on Zero Electricity, Earns Rs 200 Crore in RevenuesThe Climate Conversations ft Solar SquareElevation Capital - SolarSquare
Job DescriptionWe are looking for a professional who can handle outbound telesales along with call auditing and quality monitoring responsibilities. The role involves achieving sales targets while ensuring high-quality and compliant customer interactions. Key ResponsibilitiesTelesales:
- Make outbound calls to customers to sell products/services
- Achieve assigned sales targets
- Handle objections and follow up with potential customers
- Update customer details in CRM systems
- Listen to and audit telesales calls
- Check call quality, script adherence, and compliance
- Prepare quality reports and provide feedback
- Identify gaps and suggest improvements
- Graduate in any discipline
- 1–3 years of experience in telesales, outbound sales, or call quality/audit roles
- Experience in BPO / call center environment preferred
- Employment: Full-time