About the role
- Lead Generation:
- Proactively identify and generate leads for our online business by engaging with travel agents.
- Utilize various channels to build a robust pipeline of potential clients.
- Market Expansion:
- Research and identify new markets and business opportunities to expand our reach.
- Analyze market trends to stay ahead of the competition and capitalize on emerging opportunities.
- Client Needs Assessment:
- Engage with clients to understand their specific travel needs and preferences.
- Develop and propose customized travel solutions that meet the unique requirements of each client.
- Relationship Building:
- Establish and maintain strong relationships at all levels within client organizations.
- Act as a trusted advisor to clients, ensuring their needs are met and exceeded.
- Customer Retention:
- Conduct periodic client reviews to assess satisfaction and address any issues.
- Implement strategies to enhance customer loyalty and retention, ensuring long-term business relationships.
- Proven experience in B2B sales, preferably within the travel industry.
- Strong understanding of online business dynamics and travel agency operations.
- Excellent communication and interpersonal skills.
- Ability to identify client needs and propose effective solutions.
- Strong analytical and market research skills.
- Lead generation and pipeline management.
- Market analysis and opportunity identification.
- Relationship management and customer service.
- Strategic planning and execution.
- Proficiency in CRM software and other sales tools.